Refund & Cancellation Policy
This policy applies to digital products sold through Monetizegyan.in, including PDFs, eBooks, templates, guides, and other downloadable resources.
Thank you for purchasing from Monetizegyan.
This policy applies to digital products sold through Monetizegyan.in, including PDFs, eBooks, templates, guides, and other downloadable resources.
1. Nature of Digital Products
Our products are delivered electronically and may become accessible immediately after successful payment.
Because digital products can be accessed, downloaded, copied, or stored electronically, purchases are generally treated differently from physical goods.
2. Refunds
Except where a refund is required by applicable law or where otherwise stated by us, digital-product purchases are generally non-refundable after successful delivery or access.
However, this does not affect any mandatory rights or remedies available to consumers under applicable Indian law.
3. Failed Delivery
If payment was successfully completed but you did not receive access to the purchased product, please contact us.
We will investigate the transaction and, where appropriate, provide:
- The purchased product again;
- A new download/access link; or
- Another appropriate resolution.
4. Duplicate Payment
If you were charged more than once for the same order due to a duplicate transaction, contact us with the relevant transaction details.
After verification, we may process an appropriate refund for the duplicate transaction.
5. Incorrect Product
If we accidentally provide a product different from the one purchased, contact us within a reasonable period after receiving the product.
After verification, we may provide the correct product or another appropriate resolution.
6. Change of Mind
A refund may not be available solely because a customer changes their mind after purchasing or accessing a digital product, subject to applicable law.
7. Refund Method
Where a refund is approved, we will generally attempt to process it through the original payment method.
The time taken for the amount to appear in your account may depend on the payment provider or bank.
8. How to Request Support
Email us at:
Please include:
- Name
- Order ID
- Payment/transaction reference
- Email used during purchase
- Description of the issue
- Supporting screenshot, if applicable
9. Fraudulent or Unauthorized Transactions
If you believe a transaction was unauthorized, contact us immediately.
We may request transaction details and cooperate with the relevant payment provider where appropriate.
10. Policy Changes
We may update this Refund & Cancellation Policy from time to time.
The latest version will always be published on this page.
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